Coronavirus Disease (COVID-19) Information for General Public

It has been determined that you do not need to be hospitalized at this time, and can safely be isolated at home. Most people with respiratory infections like colds, the flu, and Coronavirus Disease (COVID-19) will have mild illness and can get better with appropriate home care and without the need to see a medical provider. People who are elderly, pregnant, or have a weak immune system, or other medical problem are at higher risk of more serious illness or complications. By avoiding a visit to a healthcare facility, you protect yourself from getting a new infection and protect others from catching an infection from you.


There is no specific treatment for most viruses, including those that cause the common cold and those that cause COVID-19.  Most people recover on their own from these viruses, including COVID-19. Here are steps that you can take to help you get better:  ✓ Rest ✓ Drink plenty of fluids ✓ Take over-the-counter cold and flu medications to reduce fever and pain. Follow the instructions on the package, unless your doctor gave you specific instructions. Note: These medicines do not ‘cure’ the illness and do not stop you from spreading germs.


Testing for COVID-19 is available through your primary care provider (PCP). Call your doctor and inquire about testing. If you do not have a primary care provider, contact an urgent care center or nearby health clinic and inquire about how you can be tested. Testing is only available through orders by your PCP or other physician. EMS cannot do COVID-19 test.

 You should follow the prevention steps below until a health care provider or local health department says you can return to your normal activities:

Separate yourself from other people

As much as possible, you should stay in a specific room and away from other people in your home. Also, you should use a separate bathroom, if available.

Wear a face mask

If you have one, you should wear a facemask when you are around other people (for example, sharing a room or vehicle) or pets, and before you enter a health care provider’s office. If you do not have face mask, maintain a distance of at least 6 feet from other people.


You should seek medical care if you are not getting better within a week, or if your symptoms get worse.  It is best to call your doctor ahead of time to discuss your symptoms, if possible.

It is recommended that you seek medical care for any serious symptoms, such as:

Discontinuing home isolation

The decision to discontinue home isolation should be made in the context of local circumstances and should be made in consultation with health care providers, and state and local health departments.

Cameron County Residents

Cameron County Public Health

COVID-19 Helpline:  (956)247-3650

Department of State Health Services, PHR 11

Phone 956-423-0130


If you have a medical emergency and need to call 911, notify the dispatch personnel that you have, or are being evaluated for COVID-19. If possible, put on a face mask before emergency medical services arrive.